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Customers Reviews

We don’t need to talk ourselves up — our clients do it for us. These reviews come straight from local homeowners who’ve trusted us with their roofs, siding, gutters, and more. Honest feedback. Real results. No fluff.

Honest Reviews from Local Homeowners

(4.9) Based on 160 user review from

Posted on Google Google
david held profile picture
david held
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Danny was able to arrange for contractor to remove the solar panels. He and his crew did a great job reroofing our home.
Posted on Google Google
Brett Paschke profile picture
Brett Paschke
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The roof looks great and communication from Kevin and team was excellent throughout. Bob and the onsite team were up on the roof in below zero weather getting the job done.
Posted on Google Google
Denali Yukon cl profile picture
Denali Yukon cl
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Had Custom installations redo the entire exterior,(hardie board) roof, and gutters of our home and the results were great! Very professional and organized. Whenever I had a concern or question, my point of contact and project lead, John was an invaluable resource and took care of any issues or questions immediately. I was very impressed with his knowledge and ability to communicate my concerns and wants to whatever crew was working for the entirety of the project. Would definitely recommend and use custom installations on future projects.
Posted on Google Google
fred schick profile picture
fred schick
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Our experience with your company exceeded our expectations.The project, installation of a new roof and gutters, was completed with a minimum of disruption. John Robinson, the Manager overseeing our project, kept us informed of the progress and answered all our questions and concerns promptly. He was on site daily inspecting the work and correcting any issues not to his liking. The crew was good about cleaning up when they left each day. Also, I want to acknowledge Kevin May who was instrumental in his help in getting our HOA to accept composite shingles for the first time. We live in an area of homes that are just now beginning to need new roofs and I would recommend your company and team to anyone who asks us about our experience. Fred and Nancy Schick Lake Forest, IL
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Brian Spriggs profile picture
Brian Spriggs
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From start to finish john Robinson was outstanding. Extremely knowlegible and took the time to answer all my questions. He and his team of craftsman made my home look incredible. No detail was over looked and he made the whole process flawless. I definitely iyould recommend John on any housing project.
Posted on Google Google
P K profile picture
P K
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Danny is great on follow through. The quotes and work were as proposed and agreed on. The installation was done on time and as promised. Preparation and Clean up was good
Posted on Google Google
Carol Ann Bush profile picture
Carol Ann Bush
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My garage I had vinyl siding was done in one day . They did a great job I am so happy i had it done. the crew were working hard all day and the project manager, John Robinson, came often to check on the work. I will recommend this company to my friends.
Posted on Google Google
Kim Everly profile picture
Kim Everly
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Clayton Fritch and the Custom team were awesome! Work was spot on and completed ahead of schedule by several hours. When they were done you couldn't tell they had been there. Yard was spotless!
Posted on Google Google
Rob profile picture
Rob
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Custom Installation was great to work with through this whole process. From the beginning, Ted Aydt Was very professional and thorough with the bid and immensely helpful with the insurance issues. On the job, the whole crew was great and so respectful. John Robinson was The project manager and always kept us up-to-date as did the office staff. I would definitely recommend them for your roofing job.
Posted on Google Google
Robert Tschurtz profile picture
Robert Tschurtz
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We recently had a new asphalt roof installed on our residence here in Wisconsin. Mr. Pohlman and his crew were professional, timely, and exacting in the quality of their work. The project started and ended on time with no issues. Our property was left in the same condition as when they started. Mr. Pohlman was always available by email and personal cell phone for any questions, and personally on site. Overall, an excellent experience all the way around. Very rare these days.

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